Evening Team Leader- Outreach

Center for Urban Community Services

he Center for Urban Community Services (CUCS) is a national leader in the development of effective housing and service initiatives.  As a part of the city funded Manhattan Outreach Consortium (MOC) for the last ten years, CUCS has operated an outreach and housing placement program for people living on the streets of its assigned catchment area, 110th Street to the northern tip of Manhattan; and provided psychiatric and medical services (through its affiliate, Janian Medical Care), staff training, and IT support for all of the MOC programs.  MOC is an innovative street outreach and housing placement program for people who are chronically homeless and living on the streets of Manhattan.  In addition to CUCS, Breaking Ground operates a MOC outreach program in midtown Manhattan, and Goddard Riverside Community Center serves as the MOC’s lead agency and operates two outreach programs covering the remainder of Manhattan. Since the MOC began in September 2007, it has placed 1750 people into permanent housing, much of that do to CUCS’ very strong outreach, psychiatric, medical, training, and IT staff.


The city recently rebid the outreach contracts for each of the boroughs in the city, and selected CUCS as the winning bidder for Manhattan.  The new contract will begin on July 1, 2017. In order to achieve even greater results, the three MOC organizations have agreed to restructure their operations in the following ways:  CUCS will serve as the MOC’s lead agency, each of the agencies will provide the overnight and weekend outreach services for their assigned catchment area, and the catchment area boundaries will be adjusted to better align staff resources with the number of homeless people in the area.  CUCS is accepting applications for the Evening Team Leader position with the CUCS Street Outreach Program.


Evening Team Leader 4pm-12pm


Responsibilities: The Evening Team Leader would work full time from Sunday to Thursday. The Evening Team Leader will work with a diverse range of clients including substance users, people with mental illnesses, and people involved with the criminal justice system. This position has supervisory, administrative, and service delivery responsibilities including but not limited to creating and managing staff schedules for nights, weekends, and holidays, supervising full-time and per diem employees, field work and street canvassing, responding to 311 calls, and responding to crisis situations on the street. The Evening Team Leader will be expected to be in the field with the outreach team.

As a 24-hour site, staff must be flexible in working other shifts, in cases of emergency, to maintain an adequate staffing structure at all times.



New York State Driver’s license
BA required
Experience with the street homeless population
Experience managing staff
Strong writing and verbal communication skills
Computer literacy, especially in regards to Microsoft Excel, Outlook, and Word.
Must be able to work effectively as part of a team.