Assistant Program Director- Street Outreach

Center for Urban Community Services

The Center for Urban Community Services (CUCS) is a national leader in the development of effective housing and service initiatives.  As a part of the city funded Manhattan Outreach Consortium (MOC) for the last ten years, CUCS has operated an outreach and housing placement program for people living on the streets of its assigned catchment area, 110th Street to the northern tip of Manhattan; and provided psychiatric and medical services (through its affiliate, Janian Medical Care), staff training, and IT support for all of the MOC programs.  MOC is an innovative street outreach and housing placement program for people who are chronically homeless and living on the streets of Manhattan.  In addition to CUCS, Breaking Ground operates a MOC outreach program in midtown Manhattan, and Goddard Riverside Community Center serves as the MOC’s lead agency and operates two outreach programs covering the remainder of Manhattan. Since the MOC began in September 2007, it has placed 1750 people into permanent housing, much of that do to CUCS’ very strong outreach, psychiatric, medical, training, and IT staff.


The city recently rebid the outreach contracts for each of the boroughs in the city, and selected CUCS as the winning bidder for Manhattan.  The new contract will begin on July 1, 2017. In order to achieve even greater results, the three MOC organizations have agreed to restructure their operations in the following ways:  CUCS will serve as the MOC’s lead agency, each of the agencies will provide the overnight and weekend outreach services for their assigned catchment area, and the catchment area boundaries will be adjusted to better align staff resources with the number of homeless people in the area.


Because of this, CUCS will be taking on new MOC leadership and overnight and weekend outreach responsibilities, and therefore adding the following positions to its current operations: a MOC Director; Deputy Director; QA Coordinator; daytime and evening Clinical Supervisors; and evening, overnight, and weekend outreach and housing placement staff.


Responsibilities: The Assistant Program Director will provide support to the Program Director and take over the Program Directors responsibilities in their absence. The Assistant Director will supervise management staff ensuring contract compliance, meeting or exceeding placement goals and other performance measures required by the Department of Homeless Services.  The Assistant Program Director will work to foster a program culture that is client centered, supports staff development, and is dedicated to continuous quality improvement. The position requires strong supervisory and administrative skills and the ability to interface effectively and efficiently with colleagues to ensure quality services and program operations. The Assistant Program Director will work cooperatively with the other MOC teams and provide support to MOC management as needed.  The Assistant Program Director will also supervise the overnight, weekend, and holiday per-diem teams, which involves scheduling and rotating 24-hour on call coverage.




New York State Driver’s license.
LCSW and two years of post-masters related experience.
Strong writing and verbal communication skills.
Computer literacy, especially in regards to Microsoft Excel, Outlook, and Word.