Assistant Program Director – RISS

Center for Urban Community Services

CUCS operates two Single Stops on Riker’s Island. Our goal is to reduce recidivism rates at Riker’s Island by assisting low income New Yorkers in taking initial steps towards self sufficiency. We address basic concerns onsite that may otherwise complicate successful re-entry into the community when released: acquiring benefits, addressing outstanding civil legal concerns and inaccurate documentation regarding criminal histories. We are a diverse team who are hard working, client centered and willing to do whatever it takes to get the job done.

The Assistant Program Director is responsible for supporting the Program Director in the overall management of the program and has direct oversight of 6 Benefits Advising staff. The Assistant Program Director acts as a liaison for our three subcontracted service providers, monitoring systems that identify target populations, supporting and evaluating staff performance, and ensuring program goals are met. This position has significant decision-making, supervisory, administrative, program management and service delivery responsibilities; and the Assistant Program Director will be expected to assume Program Director responsibilities in his/her absence.  In addition, the Assistant Program Director has regular interaction with NYC Department of Corrections uniformed and civilian staff, as well as other program providers within the jails.  The Assistant Program Director must attain a thorough understanding of the programmatic systems and populations served, as well as demonstrate an ability to teach and guide others in the application of good practice.  The Assistant Program Director should be able to effectively ensure staff productivity and the achievement of measurable outcomes and recipient satisfaction.

This position requires a thorough understanding of relevant service delivery concepts and structures, and the ability to access and negotiate the full range of services for recipients.  It also requires the ability to interface effectively and efficiently with colleagues, stakeholders, and multi-disciplinary personnel to ensure quality of services and program operations.  Further, it requires excellent decision-making skills, the ability to work independently while maintain flexibility and maturity to work as part of a cohesive management team, and the ability to identify and facilitate necessary programmatic change.  .


LMSW or equivalent Masters Degree. Minimum 4 years applicable post-Masters experience with related populations including supervisory, administrative, and management experience. Must possess a strong attention to detail, strong writing and verbal communication skills, and advanced computer literacy.  Experience with pubic benefits acquisition and previous re-entry experience strongly preferred. Candidates must be able to pass New York City Department of Corrections clearance process for employment.

CUCS is committed to workforce diversity. EEO

We encourage all eligible employees to apply. Qualified candidates will be contacted regarding scheduling an interview.