Clinical Supervisor – Health Home

Center for Urban Community Services

The Center for Urban Community Services (CUCS), a national leader in the development of effective housing and service initiatives invites applications for the Clinical Supervisor position in the Care Management Program. The Care Management Program provides Health Home services to assist clients to improve overall health outcomes and overcome barriers to quality health care. The Health Home model seeks to optimize the quality and efficiency of health care services received by the most at risk New Yorkers. Health Homes are playing an integral role in improving behavioral and physical health outcomes for high users of Medicaid in New York State.

Description of Responsibilities – The Clinical Supervisor is responsible for the supervision and direct oversight of the care management outreach team, serving clients who have chronic physical and mental health conditions. The Clinical Supervisor is responsible to guide the outreach team towards achieving monthly target goals including enrolling clients into the health home by outreaching, engaging, and providing information about the program. The Clinical Supervisor oversees the enrollment process for all new clients entering the program and ensures the outreach team maintains regular Medicaid compliance and follows state mandated eligibility requirements.

This position has significant decision-making, supervisory, administrative, and program management responsibilities. The Clinical Supervisor is responsible for helping the outreach team function at a high level to achieve performance targets, maintain Medicaid compliance, coordinate with Managed Care Organizations, and contribute to a culture that is client centered, outcome oriented, and dedicated to continuous quality improvement.


MSW or LMSW plus minimum of 2 years applicable post-master’s experience.


Masters in Mental Health Counseling, Public Health, Public Administration or related Master’s degree plus minimum of 2 years applicable post-master’s experience.

Excellent written and verbal communication skills.

Supervisory experience preferred.